Shipping Information

Shipping Information

Is there a shipping fee?

Shipping to Okinawa and Hokkaido incurs a fee of 1,000 yen (including tax). Shipping to other regions is free of charge.

Can you ship internationally?

Unfortunately, we do not currently offer international shipping.

Ordering and Payment

Ordering and Payment

What payment methods are available?

The following payment methods are available for your convenience.

・Shopify payment(Visa、MasterCard、American Express、JCB)

・Apple Pay (Mastercard、American Express、JCB)

・GooglePay(Visa、Mastercard、American Express)

・ShopPay(Visa、Mastercard、American Express、JCB)

Can I cancel my order?

If the product has not yet been prepared for shipment, we can accept the cancellation of your order. If you wish to cancel, please contact us promptly using .the inquiry form.

Please note that if the shipment preparation is already completed at the time of your contact, we won't be able to process the cancellation. Thank you for your understanding.

Returns and Exchanges

Returns and Exchanges

Can I return or exchange items?

We strive to ensure the quality of our products. However, in the unlikely event that you discover a defect in the delivered item, please notify us via the inquiry form within 7 days of receiving the product. We will promptly address the issue.

Please note that we do not accept returns or exchanges for reasons other than initial defects. We appreciate your understanding.

The received product has a defect.

I'm sorry for the inconvenience, but please contact us via the inquiry form within 7 days of receiving the product. We will promptly investigate and address the issue.

About Gift Wrapping

About Gift Wrapping

Is gift wrapping available?

We offer gift wrapping for 200 yen (tax included). For details, please check each product page.